Our Policies

At Studio Ninety, we are dedicated to empowering small businesses and creative entrepreneurs with intentional branding, social media strategies, and custom website solutions that help their businesses grow. Our mission is to provide thoughtfully designed services that align with your unique vision, enabling you to connect authentically with your audience and stand out in your industry. Through collaboration, creativity, and a passion for storytelling, we aim to create impactful online presences that drive results while staying true to your brand’s identity.

Refunds

  • Due to the nature of our services, we do not offer refunds once work has commenced. However, we prioritize client satisfaction and will work with you to address any concerns or adjustments needed.

Service

  • Our services are designed to provide end-to-end social media management, including strategy, content creation, calendar planning, filming, and community engagement tailored to your brand. The scope of services will depend on the chosen package and will be clearly outlined in your services contract.

Reviews (Content Approval Process)

  • Our interactive content calendar keeps you in the loop every step of the way. You’ll have the opportunity to review all visuals, captions, and CTAs in advance, ensuring everything aligns with your brand voice. If changes are needed, simply request edits, and we’ll update the content to meet your expectations before it’s published.

Revisions

  • During the review process, we allow up to two rounds of revisions to ensure the content aligns with your brand vision. Additional revisions are available for an added fee. This applies to the Branding and Strategy packages, as well as Social Media Management packages.

Privacy Policy

  • At Studio Ninety, we value your privacy and are committed to protecting your personal information. Any data you share with us, whether through our website or during the course of our services, is handled with care and used solely to enhance your experience with us. We do not sell, trade, or share your information with third parties without your consent, except where required by law. Our website uses secure technology to safeguard your data, and we are transparent about how we collect, store, and use it.